Refund Policy

30-day returns

If you're not happy with your purchase, you can return it within 30 days of delivery for a refund.

How it works

  1. Email hello@foundfave.com with your order number and the reason for return.
  2. We'll reply within one business day with return instructions.
  3. Once the return is confirmed, your refund is issued to your original payment method within 5 business days.

The fine print, kept short

  • Items should be unused and in their original packaging where possible.
  • Damaged or faulty on arrival? Send us a photo — we'll refund or replace immediately, no return required.
  • Return shipping for change-of-mind returns is at your cost; faulty items are always on us.